At Harmony Mind Tri Wellness Centre, we are committed to protecting your privacy
and ensuring the security of your personal information. This Privacy Policy explains how we collect,
use, store, and protect your data when you use our website and services.
Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and billing address
when you book a session, make a purchase, or contact us.
- Payment Information: Credit/debit card details and transaction data processed
securely through our payment gateway (PayHere).
- Health Information: Relevant health information you voluntarily provide during
consultation for therapeutic services (Hypnotherapy, Chakra Therapy, Music/Art Therapy).
- Usage Data: IP address, browser type, pages visited, and time spent on our
website for analytics purposes.
- Communication Data: Records of correspondence when you contact us via email or
contact forms.
How We Use Your Information
Your information is used for the following purposes:
- To provide and deliver our therapeutic services and products (artwork, professional scripts).
- To process payments and manage transactions securely.
- To communicate with you regarding appointments, orders, and service updates.
- To personalize your therapeutic experience based on your needs and preferences.
- To send educational content and newsletters (with your consent).
- To improve our website, services, and user experience.
- To comply with legal obligations and protect against fraudulent activities.
Data Security
We implement robust security measures to protect your personal information:
- All payment transactions are encrypted using SSL technology and processed through secure payment
gateways.
- Access to personal data is restricted to authorized personnel only.
- Client health records are stored securely and handled with strict confidentiality.
- We regularly review and update our security practices to maintain data protection.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may
share information only in the following circumstances:
- Payment Processors: With PayHere and other payment service providers to process
transactions.
- Legal Requirements: When required by law, court order, or government
regulation.
- Service Providers: With trusted third-party service providers who assist in
operating our website (hosting, analytics), subject to confidentiality agreements.
Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request corrections to any inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention
requirements.
- Opt-Out: Unsubscribe from marketing communications at any time.
- Withdraw Consent: Withdraw consent for data processing where applicable.
Cookies
Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your
device that help us:
- Remember your preferences and settings.
- Analyze website traffic and usage patterns.
- Improve website functionality and performance.
You can manage cookie preferences through your browser settings. Disabling cookies may affect some
features of our website.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in
this policy, or as required by law. Therapeutic records are retained in accordance with professional
healthcare standards.
Children's Privacy
Our services are not intended for individuals under 18 years of age without parental/guardian
consent. We do not knowingly collect personal information from children without appropriate consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an
updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please
contact us: